Faqs

Looking for answers?

Account settings, login issues, and notification preferences
1.Account settings
Set up your account
Change your account settings
Change your account language
Update your profile name or verified name
Delete your account
2.Login issues
Update your login settings
Reset your password
Troubleshooting login and account issues
Link or de-link your account with Google, Apple, or Facebook
Troubleshooting login with single sign-on (SSO)
3.Email notifications
Change email settings for the forums
Check and update your email communication preferences
4.Using Nunchi Academy
Use the Nunchi Academy mobile app
Switch between learning program & other Nunchi Academy courses
Configure your Nunchi Academy account with your for-credit program
Become a Nunchi Academy beta tester
Course Mentors

Help with payments, subscription options, and Financial Aid
1.Payments
Payments on Nunchi Academy
Pay for a course or Specialization
Accepted payment methods
Save your payment information
Request a refund
Refund policies
Solve problems with payments
Payment receipts
Payment policies
Taiwan GUI (Government Uniform Invoice)
2.Financial Aid
Apply for Financial Aid
Solve problems with Financial Aid
3.Subscriptions
Nunchi Academy subscriptions
Nunchi Academy Plus
What content is included in Nunchi Academy Plus?
Change your subscription plan
Cancel a subscription
4.Promotions & free trials
Free trials for subscriptions
Cancel a free trial
Grow with Google Scholarships for Business
Nunchi Academy Referral Program Terms & Conditions

Find courses to take and learn about enrollment options
1.Enroll or unenroll
Enroll in a course
Enroll in a Specialization
Enroll in a single course in a Specialization
Enroll in a degree course
Unenroll from a Degree course
Enroll or unenroll from courses in a learning program
Unenroll from a course
Unenroll from a Specialization
2.Find courses
Find courses to take
Find courses to take though your organization’s learning program
Find missing courses
Enrollment options

Grades, peer reviews, assignments, and Labs
1. Peer-graded assignments
Submit peer-graded assignments
Write peer reviews
Edit and re-submit a peer-graded assignment
Solve problems with peer-graded assignments
Getting and viewing grades for peer-graded assignments
2. Quizzes & assignments
Course items and assessment types
Taking assignments
Taking AI-graded assignments
Troubleshoot quizzes & assignments
Math assignments
Honors assignments
Completing assignments with WISEFLOW
Using a cloud workspace in Guided Projects
Check your written assignments for plagiarism
Solve problems with the Nunchi Academy Locking Browser
Retake assessments in private courses
Integrity Checks for private courses
Timed Exams
3.Grades & deadlines
Check assignment grades
Assignment deadlines
Add Course Deadlines To Your Calendar
View your current grade
Assignment deadlines for limited availability courses
Solve problems with your final grade
4. Programming & Labs
Complete and submit programming assignments
Using your Nunchi Academy Labs workspace
Solve problems with Nunchi Academy Labs
Completing assignments with Code Blocks
Solve problems with Qwiklabs
Practice programming with your Lab Sandbox
Taking web development Labs in Visual Studio Code

How to get and share a Course Certificate
1.Nunchi Academy Course Certificates
Get a Course Certificate
Share your Coursera certificates
Solve problems with Course Certificates
ACE® credit recommendation FAQs
ECTS credit recommendation FAQs
About Nunchi Academy Badges
2.Verification
Verify your name
Verify your ID

Learn about our policies and program terms
1. Accessibility
Accessibility Statement
Coursera's accessibility policy
Accommodations for learners with disabilities
2. Nunchi Academy policies
Nunchi Academy Code of Conduct
Nunchi Academy Honor Code
Using the Honor Code Dashboard
Age restrictions
General Data Protection Regulation (GDPR)
Delete your personal data on Nunchi Academy
Grievances from India-based learners
International restrictions

Videos, discussion forums, and common course issues
1.Troubleshooting
Solve problems with Nunchi Academy
Recommended browsers and devices
How to find and screenshot error messages
How to open the Javascript console
Clear your cache & cookies
Course loading problems in China and Russia
2. Content issues
Rate a course or course materials
Report a problem with a course
3. Videos
Watch video lectures
Change video settings
Video translations
Solve problems with videos
About Clips
Answer in-video questions
Download videos
4. Get help
Advance your learning with Nunchi Academy Coach
Get help with your courses in the discussion forums
Report abuse in the forums
Groups

Help with Specializations and Capstone Projects
1.Specializations
Complete a Specialization
Upgrade to a new version of a Specialization
Capstone Projects
Solve problems with Specializations

Help with degrees, Professional Certificates, and other programs
1. Degree programs
Take a degree course
Take a degree program onboarding course
Degree course schedules and deadlines
Taking other courses while in a Degree program
Solve problems with degree programs
Get support in a Degree course
Third party tools and exam proctoring in Degree programs
2. Nunchi Academy for Business
Join a learning program
Leave your organization's learning program
Support for Nunchi Academy Learning Programs
Learning paths for enterprise learners
About SkillSets and LevelSets
SkillSets
Career Academy learner FAQs
Specialization / Professional Certificate Program Versioning for Enterprise Learners
3.Nunchi Academy for Campus
Nunchi Academy for Campus: Basic Plan and Student Plan – FAQ
Nunchi Academy for Campus: Basic Plan and Student Plan – Learner Guide
Nunchi Academy for Students FAQs
Nunchi Academy Partner Consortium

4. Professional Certificates
Professional Certificates on Nunchi Academy
Google Professional Certificates on Nunchi Academy – Enterprise Learner FAQ
Google Professional Certificates on Nunchi Academy – Enterprise Learner Guide

Video subtitles now available
Now you can turn on subtitles to watch along in another language.

1. Getting started
Join the Nunchi Academy learner community.

2. Enterprise learning programs
Get help with your organization’s learning program.

3. Enrollment
Enroll or unenroll from a course, Specialization, or Professional Certificate.

4. Certificates
Share your accomplishments on Nunchi Academy.

5. Payments & ID verification
Get help with payments, subscriptions, and ID verification.

6. Troubleshooting
Get help with issues on Nunchi Academy.